Presented the research findings of a usability study I’ve been working on for the last 4 months! But this is just phase 0, next will be to get these new requests on the right backlogs and get those committed and developed. The beauty of having customer research before development is that now, we are going to build with a clear understanding of customer pain points. Validation still has to happen after the fact, but for phase 1 we have lots of evidence.
~/tags/devtools
#devtools
Three things every dev tool I've worked on shipped in the first month: a CLI, real-time logs, and an undo button. Everything else came later. The order isn't accidental.
note7 min read
Compliance is not a checkbox
Compliance failures don't come from missing controls. They come from controls that exist on paper but don't exist in the workflow.